Frequently Asked Questions

Frequently Asked Questions

Welcome to our faqs section.

Please click on the suitable categories below to find answers to questions you might have. If you dont find a suitable answer to your queries  in our FAQs, use the Contact form or submit a ticket in the support centre. Thank you

Are their special formats and sizes available for graphics sold on your website?

Are their special formats and sizes available for graphics sold on your website?

Are your graphics products royalty-free?

Are your graphics products royalty-free?

Do you offer refunds?

Do you offer refunds?

How can I find information on the availability of any of your products or any of your website features quickly?

How can I find information on the availability of any of your products or any of your website features quickly?

How do I access free downloads?

How do I access free downloads?

How do I get custom graphics including animated gifs, logos, banners, website templates, Flash, videos, etc.?

How do I get custom graphics including animated gifs, logos, banners, website templates, Flash, videos, etc.?

How do I submit a support ticket?

How do I submit a support ticket?

How do I verify the quality of your products?

How do I verify the quality of your products?

How long does it take before you respond to my E-mails?

How long does it take before you respond to my E-mails?

I am having difficulty downloading a free or purchased product. What should I do?

I am having difficulty downloading a free or purchased product. What should I do?

I am unsure what product to buy and have questions. How can I get quick or instant support?

I am unsure what product to buy and have questions. How can I get quick or instant support?

I have purchased products from your website. How do I access my downloads?

I have purchased products from your website. How do I access my downloads?

I have questions regarding payment for products and/or services. Who should I contact?

I have questions regarding payment for products and/or services. Who should I contact?

In what format will my downloads be made available?

In what format will my downloads be made available?

Is my user information safe?

Is my user information safe?

LiveZilla Live Help